Kepuasan Kerja UMKM Giriloyo: Ditinjau dari Motivasi Ekstrinsik-Instrinsik, Lingkungan dan Beban Kerja
DOI:
https://doi.org/10.32502/motivasi.v10i1.439Keywords:
Extrinsic Motivation, Environment, Job Satisfaction, Instrinsic Motivation, WorkloadAbstract
Purpose– This study aims to determine the influence of extrinsic motivation, intrinsic motivation, physical work environment, and workload on employee job satisfaction in UMKM (Micro, Small, and Medium Enterprises) located in Kampung Batik Giriloyo, Bantul.
Design/methodology– A quantitative approach was employed. A total of 100 employees working at UMKM in Kampung Batik Giriloyo, Imogiri, Bantul, Yogyakarta, participated as respondents. Primary data were collected through questionnaires. Data were analyzed using multiple linear regression with the assistance of SPSS software.
Findings - The results show that intrinsic motivation, physical work environment, and workload have a significant positive effect on employee job satisfaction, while extrinsic motivation does not have a significant effect. These findings suggest that UMKM managers should focus on strengthening intrinsic motivation, creating a conducive physical work environment, and managing workload proportionally to enhance employee job satisfaction, which in turn can improve overall performance and competitiveness
References
Adam, A., Machasin, & Efni, Y. (2021). Pengaruh Motivasi dan Kepemimpinan terhadap Kepuasan Kerja dan Kinerja Karyawan pada PT. Primalayan Citra Mandiri (Datascrip Service Center) di Indonesia. Jurnal Ekonomi KIAT, 32(1), 48–56.
Anees, R. ., Heidler, P., Cavaliere, L. P. L., & Nordin, N. . (2021). Brain Drain in Higher Education. The Impact of Job Stress and Workload on Turnover Intention and the Mediating Role of Job Satisfaction at Universities. European Journal of Business and Management Research, 6(3), 1–8. https://doi.org/10.24018/ejbmr.2021.6.3.849
Ariani, D. R., Ratnasari, S. L., & Tanjung, R. (2020). Pengaruh Rotasi Jabatan, Disiplin Kerja, Dan Beban Kerja Terhadap Produktivitas Kerja Karyawan. Jurnal Dimensi, 9(3), 480–493. https://doi.org/10.33373/dms.v9i3.2723
Bhargava, A, Marais, B.,& Lucy, B. (2021). Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability. Journal of Technology in Behavioral Science, 6(1), 106–113. https://doi.org/10.1007/s41347-020-00153-8
Crow, M. M., Lee, C. B., & Joo, J. J. (2012). Organizational Justice and Organizational Commitment among South Korean Police Officers: An Investigation of Job Satisfaction as a Mediator. Policing, 35(2), 402–423. https://doi.org/10.1108/13639511211230156
Erwan, K., & Kurniawan, I. S. (2022). Pengaruh Motivasi Ekstrinsik, Lingkungan Kerja, Kompetensi, Dan Disiplin Kerja Terhadap Kepuasan Kerja Pada Karyawan PT. PP-Cakra Kso Palembang. Jurnal Sosial Ekonomi Dan Humaniora, 8(1), 25–32. https://doi.org/10.29303/jseh.v8i1.21
Adam, A., Machasin, & Efni, Y. (2021). Pengaruh Motivasi dan Kepemimpinan terhadap Kepuasan Kerja dan Kinerja Karyawan pada PT. Primalayan Citra Mandiri (Datascrip Service Center) di Indonesia. Jurnal Ekonomi KIAT, 32(1), 48–56.
Anees, R. ., Heidler, P., Cavaliere, L. P. L., & Nordin, N. . (2021). Brain Drain in Higher Education. The Impact of Job Stress and Workload on Turnover Intention and the Mediating Role of Job Satisfaction at Universities. European Journal of Business and Management Research, 6(3), 1–8. https://doi.org/10.24018/ejbmr.2021.6.3.849
Ariani, D. R., Ratnasari, S. L., & Tanjung, R. (2020). Pengaruh Rotasi Jabatan, Disiplin Kerja, Dan Beban Kerja Terhadap Produktivitas Kerja Karyawan. Jurnal Dimensi, 9(3), 480–493. https://doi.org/10.33373/dms.v9i3.2723
Bhargava, A, Marais, B.,& Lucy, B. (2021). Employees’ Perceptions of the Implementation of Robotics, Artificial Intelligence, and Automation (RAIA) on Job Satisfaction, Job Security, and Employability. Journal of Technology in Behavioral Science, 6(1), 106–113. https://doi.org/10.1007/s41347-020-00153-8
Crow, M. M., Lee, C. B., & Joo, J. J. (2012). Organizational Justice and Organizational Commitment among South Korean Police Officers: An Investigation of Job Satisfaction as a Mediator. Policing, 35(2), 402–423. https://doi.org/10.1108/13639511211230156
Erwan, K., & Kurniawan, I. S. (2022). Pengaruh Motivasi Ekstrinsik, Lingkungan Kerja, Kompetensi, Dan Disiplin Kerja Terhadap Kepuasan Kerja Pada Karyawan PT. PP-Cakra Kso Palembang. Jurnal Sosial Ekonomi Dan Humaniora, 8(1), 25–32. https://doi.org/10.29303/jseh.v8i1.21
Funny, F., & Widjaja, O. H. (2020). Pengaruh Kompensasi, Lingkungan Kerja, Fasilitas Terhadap Kepuasan Kerja PT ISS Universitas Tarumanagara. Jurnal Manajerial Dan Kewirausahaan, 2(1), 43–50. https://doi.org/10.24912/jmk.v2i1.7423
Ganesan, S., & Weitz, B. A. (1996). The Impact of Staffing Policies on Retail Buyer Job Attitudes and Behaviors. Journal of Retailing, 72(1), 31–56. https://doi.org/10.1016/S0022-4359(96)90004-4
Gopinath, R., & Kalpana, R. (2019). Employees ’ Job Satisfaction Working At Hospitals in Perambalur District. Jetir, 6(4), 220–225.
Hasmi et al. (2020). Intrinsic Motivation and Extrinsic Motivation toward Job Satisfaction among Local Bank Employees. International Journal of Asian Social Science, 10(11), 698–705. https://doi.org/10.18488/journal.1.2020.1011.698.705
Idiegbeyan-Ose, J., Aregbesola, A., Owolabi, S. E., & Eyiolorunshe, T. (2019). Relationship between motivation and job satisfaction of staffin private University Libraries, Nigeria. Academy of Strategic Management Journal, 18(1), 1–12.
Inegbedion, H., Inegbedion, E., Peter, A., & Harry, L. (2020). Perception of workload balance and employee job satisfaction in work organisations. Heliyon, 6(1), 2–9. https://doi.org/10.1016/j.heliyon.2020.e03160
Ismatilla, M. (2020). Intrinsic and extrinsic motivation, organizational context, employee contentment, job satisfaction, performance and intention to stay. Evidence-Based HRM, 9(3), 223–240. https://doi.org/10.1108/EBHRM-02-2020-0018
Jabbar, M. N., Mahmood, W., & Qambar, G. (2020). Mediating Role of Organizational Commitment and Work Environment on The Relationship between Transformational Leadership and Job Satisfaction. Talent Development & Excellence, 12(2), 3974–3988.
Kurniawan, I, S, & Purnamarini, T, R. (2022). Pengaruh Motivasi Intrinsik Dan Kepuasan Kerja Terhadap Organizational Citizenship Behavior. Pattimura Proceeding: Conference of Science and Technology, 4(2), 471–476. https://doi.org/10.30598/pattimurasci.2021.knmxx.471-476
Lemeshow, S., Hosmer, D. W., Klar, J., & Lwanga, S. K. (1990). Adequacy of sample size in health studies. In World Health Organization. Chichester: John wiley & Sons.
Lumentut, M. D. S., & Dotulong, L. O. H. (2015). Pengaruh Motivasi, Disiplin, dan Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan Pada PT. Bank SULUT Cabang Airmadidi. Jurnal EMBA, 3(1), 74–85.
Mahfud, R. ., Sadana, S. ., & Safaria, S. (2023). Pengaruh Budaya Kerja, Motivasi Kerja dan Pelatihan Kerja terhadap Kinerja Karyawan CV Green Riverina Demeling Jepara Jawa Tengah. Jurnal Riset Perbankan, Manajemen, Dan Akuntansi, 7(1), 39. https://doi.org/10.56174/jrpma.v7i1.148
Masta, N., & Riyanto, S. (2020). The Effect of Transformational Leadership, Perceived Organizational Support and Workload on Turnover Intention Sharia Banking Company in Jakarta. Saudi Journal of Business and Management Studies, 5(8), 473–481. https://doi.org/10.36348/sjbms.2020.v05i08.003
Mitchell, R., Schuster, L., & Jin, H. S. (2020). Gamification and the impact of extrinsic motivation on needs satisfaction: Making work fun? Journal of Business Research, 106(November), 323–330. https://doi.org/10.1016/j.jbusres.2018.11.022
Munawwar, M., Badaruddin, & Hidayat, M. (2023). Pengaruh Analisis Jabatan, Pengembangan Karir Dan Penempatan Pegawai Terhadap Kinerja Pegawai Pada Bank Pembiayaan Rakyat Syariah Niaga Madani Kota Makassar. Ezenza Journal (EJ), 2(1), 12–23.
Nurmayaputri, S., & Gilang, A. (2020). Pengaruh Lingkungan Kerja Terhadap Kepuasan Kerja Karyawan Puskesmas Bojongsoang Kabupaten Bandung The Influence Of The Work Environment On The Job Satisfaction Of Puskesmas Bojongsoang Kabupaten Bandung. E-Proceeding of Management, 7(2), 1–8.
Oliver, R. L., & Anderson, E. (1994). An Empirical Test of the Consequences of Behavior-and Outcome-Based Sales Control Systems A Propositional Inventory: The Nature and Consequences of Control Systems. Journal of Marketing, 58(Williamson 1985), 53–67.
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588.
Pardamean, N. (2022). Peran Mediasi Motivasi Kerja Pada Pengaruh Komitmen Organisasi Dan Lingkungan Kerja Terhadap Kinerja Pegawai Pada Kantor Dinas Ketahanan Pangan Dan Peternakan Provinsi Sumatera Utara. Jesya (Jurnal Ekonomi & Ekonomi Syariah), 5(1), 572–585. https://doi.org/10.36778/jesya.v5i1.635
Patterson, M. G., West, M. A., Shackleton, V. J., Dawson, J. F., Lawthom, R., Maitlis, S., … Wallace, A. M. (2005). Validating the organizational climate measure: Links to managerial practices, productivity and innovation. Journal of Organizational Behavior, 26(4), 379–408. https://doi.org/10.1002/job.312
Pono, N. F., Hadi, S., & Kirana, K. C. (2022). Analisis Pengaruh Disiplin Kerja dan Motivasi Serta Lingkungan Kerja Fisik Terhadap Kinerja Karyawan Melalui OCB di Dinas Tenaga Kerja dan Transmigrasi Daerah Istimewa Yogyakarta. Jurnal Ekonomi Efektif, 5(1), 10–22. https://doi.org/10.32493/jee.v5i1.23942
Pratama, R., Prayekti, & & Herawati, J. (2023). Pengaruh Budaya Organisasi, Motivasi Ekstrinsik, Dan Kepemimpinan Demokratis Terhadap Kepuasan Kerja Karyawan pada PT. Catur Kencana Manajemen Kab. Sleman. EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi Dan Bisnis, 11(1), 107–114. https://doi.org/10.37676/ekombis.v11i1.2945
Purnomo, A. K., Apriliani, D., & Aziz, T. F. (2023). Intervensi Komitmen Organisasi Pada Pengaruh Kepuasan Kerja Terhadap Organizational Citizenship Behavior Organisasi Kemahasiswaan. Jesya, 6(2), 1459–1469. https://doi.org/10.36778/jesya.v6i2.1090
Purwana, D., Ahmad, A., & Saptono, A. (2020). The Influence of Leadership and Work Environment toward Organziational Citizenship Behavior (OCB) through Work Satisfaction. International Journal on Advanced Science, Education, and Religion, 3(2), 57–71. https://doi.org/10.33648/ijoaser.v3i2.64
Regina, T. (2023). Pengaruh Kepemimpinan Transformasional, Motivasi Kerja Instrinsik, Dan Motivasi Kerja Ekstrinsik Terhadap Kinerja Pegawi Pada Badan Perencanaan Pembangunan Daerah Kabupaten Pandeglang. Jurnal Bina Bangsa Ekonomika, 16(2), 89.
Saefudin, A., Prayekti, P., & Septyarini, E. (2023). Pengaruh Motivasi Ekstrinsik, Komunikasi Dan Stres Kerja Terhadap Kepuasan Kerja Karyawan. Jurnal Ilmiah MEA (Manajemen, Ekonomi, Dan Akuntansi), 7(3), 1016–1029. https://doi.org/https://doi.org/10.31955/mea.v7i3.3489
Samson, G. N., Waiganjo, M., & Koima, J. (2015). Effect of Workplace Environment on the Performance of Commercial Banks Employees in Nakuru Town. International Journal of Managerial Studies and Research (IJMSR), 3(12), 76–89.
Sari, A., & Rahyuda, A. G. (2019). The Effect of Work Loads on Job Satisfaction Mediated By Job Stress. International Journal of Economics and Management Studies, 6(8), 174–181. https://doi.org/10.14445/23939125/ijems-v6i8p119
Saridakis, G., Lai, Y., Torres, R. I. M., & Gourlay, S. (2020). Exploring the relationship between job satisfaction and organizational commitment: an instrumental variable approach. International Journal of Human Resource Management, 31(13), 1739–1769. https://doi.org/10.1080/09585192.2017.1423100
Shao, Y., Nijstad, B. A., & Täuber, S. (2019). Creativity under workload pressure and integrative complexity: The double-edged sword of paradoxical leadership. Organizational Behavior and Human Decision Processes, 155(February 2018), 7–19. https://doi.org/10.1016/j.obhdp.2019.01.008
Sujan, H. (1986). Smarter versus Harder: An Exploratory Attributional Analysis of Salespeople’s Motivation. Journal of Marketing Research, 23(1), 41-49 . https://doi.org/10.2307/3151775
Sugito, M., & Harjatno, S. (2020). Pengaruh Kepuasan Kerja, Motivasi, Dan Lingkungan Kerja Terhadap Organizational Citizenship Behavior (OCB) Dengan Gaya Kepemimpinan Partisipatif Pada Karyawan PT. Surabaya Laundry Sentosa Di Gempol – Pasuruan. Scholar.Archive.Org, 1–50.
Susilo, D. J., Utari, W., & Indrawati, M. (2021). Tinjauan Motivasi Kerja Dari Perspektif Kepemimpinan Di Kantor Pertanahan Kabupaten Madiun. Jurnal EMA, 6(1), 9–16. https://doi.org/10.47335/ema.v6i1.60
Tentama et, A. (2019). The effect and implications of work stress and workload on job satisfaction. International Journal of Scientific and Technology Research, 8(11), 2498–2502.
Tristianto, B. (2021). Peran Motivasi Intrinsik Pada Hubungan Kepemimpinan Pelayan Terhadap Kepuasan Kerja Dan Pengaruhnya Terhadap Kinerja Pegawai Pada Dinas Pendidikan Kabupaten Banyumas. Jurnal Ekonomi, Bisnis Dan Akuntansi (JEBA), 23(1), 92–102.
Wibisono, C. (2022). Pengaruh Motivasi Ekstrinsik, Penilaian Prestasi, Dan Kompensasi Terhadap Kepuasan Kerja Karyawan Pada Cv. Anugerah Karya Bersama Kabupaten Tulungagung. OPTIMAL Jurnal Ekonomi Dan Manajemen, 2(3), 108–125. https://doi.org/10.55606/optimal.v2i3.458
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2025 Heni Susilowati, Ignatius Soni Kurniawan, Nala Tri Kusuma
This work is licensed under a Creative Commons Attribution-ShareAlike 4.0 International License.
