Improving The Competency and Performance of Dadaprejo Village Offices Through Effective Human Resources Management and Public Services

Penulis

  • Ali Hanafiah Master of Administrative Science, STIA Malang, Malang, Indonesia
  • Ervita Nindy Oktoriani Medical Records and Health Information, STIA Malang, Malang, Indonesia
  • Iqbal Rulliasyah Public Administration, STIA Malang, Malang, Indonesia
  • Farah Adiba Business Administration, STIA Malang, Malang, Indonesia

DOI:

https://doi.org/10.32502/altifani.v5i3.1507

Kata Kunci:

human resource management, public service, competence, performance, village

Abstrak

Kegiatan pengabdian masyarakat ini bertujuan untuk meningkatkan kompetensi dan kinerja pejabat di Kelurahan Dadaprejo melalui penguatan manajemen sumber daya manusia dan penerapan pelayanan publik yang efektif. Kegiatan ini dilaksanakan secara tatap muka pada bulan Oktober 2025 dengan 25 peserta yang terdiri dari pejabat dan staf kelurahan. Metode yang digunakan meliputi pelatihan, diskusi, dan kuliah interaktif tentang etika pelayanan publik, manajemen berbasis digital, dan evaluasi kinerja. Hasil kegiatan menunjukkan peningkatan pemahaman peserta mengenai prinsip pelayanan publik yang efektif dan manajemen sumber daya manusia. Peserta juga mampu mengidentifikasi strategi untuk meningkatkan kinerja dan penyampaian pelayanan mereka. Meskipun belum dilakukan evaluasi lanjutan, kegiatan ini berhasil membangun kesadaran akan pentingnya kompetensi dan integritas dalam memberikan pelayanan publik.

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Diterbitkan

2025-12-31

Cara Mengutip

Hanafiah, A., Nindy Oktoriani, E., Rulliasyah, I., & Adiba, F. (2025). Improving The Competency and Performance of Dadaprejo Village Offices Through Effective Human Resources Management and Public Services. Altifani Journal: International Journal of Community Engagement, 5(3), 300–307. https://doi.org/10.32502/altifani.v5i3.1507