The Influence of Circulation and Spatial Planning in Forming Visitor Experience

Case Study: Lampung Museum

Abstract

Lampung Museum, a cultural and scientific center has developed into more than just a place to store artifacts but also a dynamic place for social and educational interaction. Therefore, it is important to understand how museum layout and circulation can affect the visitor experience when interacting with the museum environment. The research method uses a descriptive qualitative approach through direct observation, semi-structured interviews and literature studies. The results of the study indicate that good circulation and layout play a significant role in shaping a meaningful visitor experience, especially in the context of a museum. There are several elements that affect the quality of the visitor experience in terms of circulation and layout, such as: Navigation, Flow, Accessibility, Zoning, Connectivity, Capacity, Lighting, Ventilation, Visual Experience, and Supporting Facilities. Recommendations for improvement include the addition of signage, integration between building functions, improved lighting and ventilation, the addition of interactive technology, and the addition of supporting facilities such as seating, tour guides, cafes and souvenir shops.